Returns & Exchanges
At Khanum's, we want you to feel confident in your purchase, which is why we offer a 14-day return window for items in their original, unworn condition with all tags attached. Please note that bespoke orders and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original Khanum's packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.
